Welcome to Nuvio Technologies Private Limited! These terms and conditions outline the rules and regulations for using our website and services, which assist customers in applying for and obtaining various government documents such as PAN cards, passports, birth certificates, etc.

By accessing this website and using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you are prohibited from using our services.

1.1. We provide assistance in the submission of applications for government-issued documents such as PAN cards, passports, birth certificates, and other similar services.

1.2. Our services are limited to facilitating the application process and do not guarantee the issuance of any government document. The issuance is solely at the discretion of the relevant government authorities.

1.3. We are not a government entity, and our platform is intended to assist in the process of applying for official documents. All final approvals and processing are done by the respective government departments.

2.1. By using our service, you agree to provide accurate, complete, and up-to-date information. Submission of false or misleading information may result in the rejection of your application and/or legal action.

2.2. You are solely responsible for any documents or information provided as part of your application. We are not responsible for any errors or omissions in the documents you submit.

2.3. You agree to comply with all applicable laws and regulations regarding the use of our services.

3.1. All payments for our services are non-refundable, except as provided in these terms or required by law.

3.2. The service fees charged include both our service fees and the applicable government fees for the issuance of documents. By making payment, you authorize us to process your application and submit the required fees to the respective government authorities on your behalf.

3.3. Payment must be made in full at the time of service request. We will not process any application until payment is confirmed.

4.1. Refunds are only applicable if requested before the service is initiated. Once we have started processing your application or generated any service (including submission of government fees or application documents), no refund will be provided.

4.2. Refund requests must be made before we begin processing the service, and all requests will be subject to approval.

4.3. Once we have initiated the service or submitted your application to the relevant government authority, no refunds will be issued under any circumstances.

4.4. To request a refund before service initiation, please contact us at [Your Contact Information], and we will evaluate your request.

5.1. We are not liable for any delays, rejections, or other issues arising from the government’s processing of your application.

5.2. Our liability is limited to the amount paid for the service. We do not assume any responsibility for indirect or consequential damages.

5.3. We are not responsible for any loss of documents, delays due to external factors, or failures of the government systems.

6.1. We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

7.1. All content on our website, including text, graphics, logos, and images, is the property of [Your Company Name] or its licensors and is protected by intellectual property laws.

7.2. You may not reproduce, distribute, or use any content from our website without our express written permission.

8.1. We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective upon posting to the website.

8.2. Your continued use of our services after changes to the terms constitutes acceptance of the updated terms.

9.1. These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State].

9.2. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in [Your Country/State].

If you have any questions about these Terms and Conditions, please contact us at:

Nuvio Technologies Private Limited

contact@nuvio.in

+91 86994 92673