Privacy Policy
Last updated: 21-09-2024
Nuvio Technologies Private Limited ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website.
1. Information We Collect
1.1 Personal Information: We collect your name, email, phone number, and other details necessary to process services such as PAN, passport, and birth certificate applications.
1.2 KYC Information: We may request details such as your name, date of birth, address, and government-issued identification numbers (e.g., PAN) as required for identity verification.
Note: We do not store or upload any KYC documents on our servers. You upload them directly to official government portals.
2. How We Use Your Information
- To process your government applications.
- To send updates, respond to queries, or communicate important information.
- To improve our service through anonymous usage analytics.
- To send updates, respond to queries, or communicate important information.
- To improve our service through anonymous usage analytics.
3. Data Storage and Security
We implement industry-standard encryption and secure protocols to safeguard your data. We only store essential personal details required for application processing and take all necessary steps to protect them.
4. Cookies
4.1 What Are Cookies? Cookies are small data files stored on your device to improve site functionality and gather analytics.
4.2 Types Used:
- Essential Cookies for basic features.
- Analytics Cookies to improve user experience (anonymous data only).
- Essential Cookies for basic features.
- Analytics Cookies to improve user experience (anonymous data only).
4.3 Managing Cookies: You can disable cookies via browser settings. However, some features may not function correctly.
5. Sharing Your Information
- With government portals to process your application.
- With trusted third parties (e.g., payment gateways) as required.
- When legally required by courts or public authorities.
- With trusted third parties (e.g., payment gateways) as required.
- When legally required by courts or public authorities.
6. Your Rights
- Access & Correction: Request to view or correct your data.
- Right to Erasure: Request deletion of your data if no longer required.
- Opt-Out: Unsubscribe from non-essential communication and analytics tracking.
- Right to Erasure: Request deletion of your data if no longer required.
- Opt-Out: Unsubscribe from non-essential communication and analytics tracking.
7. Data Retention
Your data is retained only as long as necessary to fulfill services or meet legal obligations. Afterward, it is securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here and will be effective immediately.
10. Contact Us
If you have questions or concerns, contact us at:
Nuvio Technologies Private Limited
contact@nuvio.in
+91 86898 30611
contact@nuvio.in
+91 86898 30611
11. Account Deletion
You can request deletion of your account and associated data at any time by visiting:
https://qikd.in/delete-account
https://qikd.in/delete-account
Upon receiving your request, we will process the account deletion within 30 days. Please note that certain legal obligations may require us to retain specific data for a limited period.